Terms and Conditions

All furniture products are delivered after proper quality checks.

Warranty is applicable only on manufacturing defects.

Regular wear & tear, mishandling, water/moisture damage, termite issues, or wrong installation are not covered under warranty.

An order is considered confirmed only after the customer makes the required advance payment.

Customized furniture orders are non-refundable and cannot be cancelled.

All prices include GST (if the business is GST registered).

Payments are accepted via Cash / UPI / Bank Transfer.

Delivery dates are approximate and may vary due to weather, material availability, or workshop workload.

Outstation delivery charges will be applicable separately.

The delivery location must be clear; for heavy furniture, lift access must be ensured by the buyer.

Basic installation is provided free of cost (as per business policy).

Complex installation or additional fittings may incur extra charges.

Customized furniture cannot be returned or exchanged.

Ready-made furniture can be returned/exchanged only if the product is defective and unused.

Any damage must be reported within 48 hours of delivery.

Customized orders cannot be cancelled.

Cancellation of ready-made orders will include cancellation charges of 10%–20%.

Ownership of the product transfers to the customer only after full payment is received.

After delivery, the product’s risk and responsibility belong to the customer.

After the warranty period ends, all repairs and maintenance will be counted as paid services.

Service visit charges may apply.

Any disputes will fall under the jurisdiction of the courts in the seller’s business city.

Terms & Conditions may be updated as per company policy.

J.M. Infrastructure